The OCYA’s Strategic Leadership Team (SLT) promotes integration and collaboration between divisions and sets the strategic direction for the organization. The team is comprised of a diverse group of dedicated professionals who share the same passion for providing quality service delivery to the vulnerable young people we serve.
In addition to Del Graff, the Child and Youth Advocate, who chairs the SLT, the committee members are:
Jackie is a social worker and is the Executive Director of Child and Youth Advocacy for the Office of the Child and Youth Advocate. Previously, Jackie was the Senior Manager of Legal Representation for Children and Youth. Prior to that, she worked for Alberta Children’s Services for 19 years and held various supervisory and management positions, including Senior Manager for Process Reviews where she managed the child death/serious incident reviews for Alberta Children’s Services.
Jackie’s entire career has focused on providing services to children and youth. In her leadership, she encourages an environment of continuous improvement focused on improving the circumstances for children and youth in Alberta.
Her formal qualifications include a Bachelor of Social Work degree from the University of Calgary and completion of the Senior Executive Manager Development program for the Alberta Public Service.
Carrie joined the Office of the Child and Youth Advocate in October 2007 as the Executive Assistant to the Child and Youth Advocate. She has worked in the area of executive management for more than 30 years and has developed a diverse range of administrative experience. The first 16 years of Carrie’s career were spent working in the private sector. She later joined the public service in 1998.
Carrie has held a variety of administrative and financial positions in Calgary and Edmonton. The majority of her career was spent in accounting and finance areas where she gained experience in cash management and budgeting, business and operational planning, business continuity planning, and facilities management. Coming to work at the Advocate’s office was her first foray into the area of human services and has been by far, her most gratifying and rewarding experience.
Her formal education includes a Business Administration and Accounting diploma from NAIT, middle management certificate programs from The Banff Centre for Management, and completion of the Management Development Program for the Alberta Public Service. Carrie believes in continuous learning and always strives for quality and excellence in her approach to work.
Bonnie joined the Office of the Child and Youth Advocate in March 2012 as Director, Strategic Support. She is accountable for the delivery of Business and Budget Planning, Finance, Information Technology, Human Resources, and Administration. Bonnie has over 33-years of experience in the Public Service and has worked in a variety of positions with Children’s Services and Treasury Board/Alberta Finance. Prior to joining the office, she held the position of Director, Internal Audit and Risk Management with Human Services.
Bonnie brings to the office a strong background in policy development, financial reporting, business and budget planning, auditing, risk analysis, emergency planning, contract management and financial systems. As well, she exhibits sound leadership and supervisory skills. Bonnie strongly believes in and demonstrates through her daily work the values of the Alberta Public Service – Respect, Accountability, Integrity and Excellence.
Randy has been with the Office of the Child and Youth Advocate since April 2012 and has worked in the human services field for over 30 years, including a variety of frontline and leadership roles in child welfare, mental health and youth work. Randy has always been motivated by his desire to help people and two key concepts have always guided his work. ‘Change takes place in the context of a relationship’ and, ‘If you want someone to come into your world you have to go into their world first.’ Those two concepts still guide his work and serve him well. He is motivated by deeply held values – which include his belief in the value of each individual and a desire to support people to make positive changes in their lives.
Randy graduated from MacEwan University with a diploma in Youth Development (now Child and Youth Care) and went on to complete a B.A. and M.A. and continues to embrace both learning and teaching.
Terri is the Director of Investigations and Legal Representation (LRCY) with the Office of the Child and Youth Advocate. Terri manages the Legal Representation for Children and Youth division and is also responsible for investigations into the death and serious injury of children receiving designated services from the Ministry of Children’s Services and Youth Justice. Terri has worked within the area of child welfare since 1987. She has worked as a frontline protection worker, supervisor and as an analyst at the Ministry until moving to the Office of the Child and Youth Advocate in 2007.
Her formal qualifications include a Bachelor of Social Work degree from the University of Regina and completion of the Senior and Executive Management Development Program for the Alberta Public Service. Terri is passionate about her belief that young people are rights-holders and that their voices need to be heard in decisions that affect them. And, when conducting investigative reviews into tragic circumstances, the young person’s experiences are reflected accurately to improve services for other young people.